Eating Crow: Why I Re-Installed My Land Line

Going cellphone-only is not all it's cracked up to be, and I'm living proof.

December 1, 2010
Source: Getty Images

"Ditch your land lines!," said the uppity tech writer. "I did it, and I'll be saving $816 a year," bragged that overconfident scribbler. He listed all the advantages, confidently extolling the virtues of a cellphone-only existence. That tech writer was me, and now I'm here to tell you that I've changed my mind. After tossing all my old telephones and dumping my plain old telephone service, I've lived with my decision for three months now, and I'm ready to hit Undo. I was wrong. Why?

I'll go over my decision point-by-point, refuting the same arguments I made in my article back in September.

Cost? I called cost "the big Kahuna," and sure, it's not cheap to have a old-timey telephone line and its associated handsets. But if you get a plain line without all the whistles and bells, and use the free Google Voice service for your voicemail, a phone line costs scarcely more than $30 a month. It's worth it.

Fewer junk calls? This time around, I got a new phone number, and none of the junk callers, robots or politicians know it yet. And they won't, because it's unlisted and unpublished. I had to bite the bullet and spend the extra $5 a month for that privilege, which I think is a ripoff. However, now I can go through my life without any telephone spam and have my landline, too, so maybe that'll be money well spent.

Phone autonomy? My lovely and quite adaptable wife has adjusted beautifully to a cellphone-only existence, and so has my 17-year-old kid. So I'll be the only one using this landline. Autonomy is mine!

You only miss a call if you want to? Google Voice saves the day again. If I get a call on either cellphone or landline, I have Google Voice configured to ring all the cellphone and landline phones at the same time. Problem solved.

Better phonebook features? I got a cordless phone system that lets me enter my most often-called numbers, and that phonebook shows up on the other wireless phone in the two-handset system. For any other numbers I need, I'll use my computer to look them up. That's good enough.

                              ____________________________________________________________

The following were the disadvantages I mentioned, and it turns out most of these factors were a lot worse than I thought they would be:

Cellphone sound quality sucks. This was the straw that broke the proverbial camel's back. I've had an unusual number of important phone calls in the past few weeks, and every one of them was marred by the horrible sound quality of my iPhone 4 and its associated AT&T network. The coverage here in flyover country is not bad, but cellphone sound quality is absolutely unacceptable. This was the dealbreaker for living with only a cellphone.

What if someone in the family doesn't have a cellphone? Everyone in the family does have a cellphone, so this one's not a factor either way for me.

Cellphone reception might be terrible where you live. As I mentioned, cellphone reception is not too bad here, but even with coverage that's okay, there was never one conversation I had over the past three months where someone didn't say "what?" or "pardon me?" at least once. That is just lame.

It requires additional responsibility. I still have the cellphone, and so does my wife and kid, so we all have shouldered that responsibility and done quite well. Our phones are almost always charged, and no one's lost one yet.

Awkward recording. This is another big problem, solved easily with a landline. It's just not as easy to record cellphone calls. And, as a reporter, many times during conversations I like to type notes on the computer, and my cellphone doesn't fit between shoulder and face well enough. And no, I don't care for the hollow sound of the iPhone earbuds' microphone.

Calling 911. Thank goodness I haven't needed to call 911, but it's nice to know that my landline will handle that with aplomb.

And by the way. . . One other gripe I had about land lines has been solved, too: That annoying clunking sound and the associated audio dropout that interrupts your phone call when Call Waiting comes through. It's a little-known fact that the phone company will eliminate the loathsome Call Waiting from your service (while letting you keep the absolutely essential Caller ID service) if you ask for it. Instead, for less than a dollar a month, they can install a more useful alternative: When you're on the phone, all your calls can be automatically forwarded to any other number of your choice. I chose my cellphone.

The bottom line. Although it's been a gigantic inconvenience to deal with AT&T and have a landline installed, that sweet, sweet sound of an analog telephone conversation is music to my ears. Problem solved. Living with only a cellphone and no landline for three months was a stark demonstration that proved to me that sound quality trumps any other convenience. So the best solution is to keep that landline, while holding your cellphone close. And maybe someday, cellphones will sound as good as those analog lines did back in the old days.

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Anonymous | Apr 14, 2011
That extra $5 each month for NOT publishing your listing is what really bugs me. Privacy should be a right, not something I have to pay for.
Anonymous | Apr 10, 2011
Get OOMA it's free and works just like a land line, .....and it does 911.
Anonymous | Apr 7, 2011
Good luck in staying anonymous. Even paying the $5 a month charge doesn't last long. Somehow you will Google yourself in a few months and find your phone number listed along with a satellite map showing your house.
Anonymous | Apr 3, 2011
I can tell none of you have lived in Florida. Most phone lines now are buried, so they don't get trashed during a hurricane - and after one, when the cell phone towers are down for days, a land line suddenly makes one the most popular guy in the neighborhood. Hook up my 1970s Trimline phone and we're in contact with the rest of the world; and at that point, a modem hookup is faster than no broadband if the DSL is down.
Anonymous | Mar 24, 2011
For many of the same reasons, I turned on "the land line" but went with a hybrid. With Vonage, I get all the benefits of a landline but can pack it up and take it where ever I go plus more. (No, I don't work for Vonage)
Anonymous | Apr 5, 2011
Vonage? I'll never touch 'em again... an absolutely horrible experience. Their Marketing Department called me — repeatedly — on 4 occasions at midnight. When informed that they were in violation of the Telephone Consumer Protection Act, the Vonage representative said, "We're exempt because we have a business relationship with you." My reply? "Not anymore." I would recommend anyone that's considering a service of this kind to think again. Ton't be a tightwad... just get a landline and be done with it. I did and my life is much better for it.
Anonymous | Mar 26, 2011
Hmmm...Has'nt Att& now purchased Verizon??
Anonymous | Mar 24, 2011
He blames his crappy cell phone and service. What a waste of money every month. Tried it for 3 months huh? My family has done if for 5 years and could not be happier.
Anonymous | Apr 1, 2011
Blah, blah, blah. Tomato - Tomahto, We have both, the land line has superior audio. We have Verizon for our personal cells and I have AT&T for my Business cell, neither is good as the land line in terms of call quality, and we live 4 miles from an AT&T tower.
Anonymous | Mar 24, 2011
I think your problem is that you have AT&T for your cellular service. I have Verizon and have never had any sound quality problems, unless I'm in a very remote area, and even then, my phone gets service more than anyone else's non-Verizon phone.
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